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Emotional Intelligence (Emotional-Intel)

Personal and Professional Development


Emotional intelligence, also called EQ, is the ability to be aware of and to manage emotions and relationships. It’s a pivotal factor in personal and professional success. IQ will get you in the door, but it is your EQ, your ability to connect with others and manage the emotions of yourself and others, that will determine how successful you are in life.

We have all worked with and listened to brilliant people. Some of them were great and… well, some were not so great. The mean and the meek and all those in between can teach us more than they realize. When we look at the truly extraordinary people who inspire and make a difference you will see that they do this by connecting with people at a personal and emotional level. What differentiated them was not their IQ but their EQ – their emotional intelligence. This one-day workshop will help you develop your emotional intelligence.

  • Section One: Course Overview
  • Course Overview
  • Learning Objectives
  • Section Two: History of Emotional Intelligence
  • History of Emotional Intelligence
  • Making Connections
  • Section Three: Emotional Intelligence Defined
  • Definitions and Thoughts
  • Making Connections
  • Section Four: EI Blueprint
  • El Blueprint
  • Section Five: Optimism
  • What is Optimism?
  • ABCs of Optimism
  • Pessimism vs. Optimism
  • Adversities
  • Section Six: Validating Emotions in Others
  • Validating Emotions in Others
  • Section Seven: Understanding Emotions
  • The Seven Human Emotions
  • Positives and Negatives
  • The Emotional Map
  • Applying Emotional Intelligence
  • Section Eight: Setting Your Personal Vision
  • Defining Your Principles
  • Creating Your Vision
  • Understanding Your Values
  • Considering Your Strengths and Talents
  • What’s Standing in Your Way?
  • Think in Terms of Relationships
  • Creating Your Vision Statement
  • Personal Action Plan
  • Personal Action Plan
  • Recommended Reading List
  • Course Evaluation
Completion rules
  • All units must be completed